Sunshine Smiles
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
DBA Sunshine Smiles (“we,” “us,” or “our”) does not share customer opt-in information,
including phone numbers and consent records, with any affiliates or external parties for marketing,
promotional, or unrelated purposes.
All text messaging originator opt-in data and consent records are kept strictly confidential and are used
solely to provide the services requested by the user.
1. Information We Collect
Personal Information:
- Name
- Email address
- Phone number
- Physical address (when provided)
- Payment information, when applicable
- Opt-in records and timestamps for communications (SMS, email, phone)
Non-Personal Information:
- IP address
- Browser and device information
- Website usage data and analytics
- Cookies and similar tracking technologies
Customer Communication Information:
- Inquiry and consultation requests
- Appointment details and preferences
- Service-related communication history
- Feedback and follow-up records
2. How We Use Your Information
We use collected information for the following purposes:
- Providing and improving our dental services
- Responding to inquiries and scheduling consultations
- Sending appointment confirmations, reminders, and updates
- Communicating service-related or office updates
- Maintaining consent and communication preference records
- Enhancing website functionality and user experience
- Security, fraud prevention, and compliance with legal obligations
3. SMS Messaging & Compliance
By opting in to SMS communications, you agree to receive text messages related to your inquiry,
consultation request, appointment scheduling, reminders, and relevant service updates from
Sunshine Smiles.
Opt-In & Consent:
- You receive SMS messages only after explicitly opting in
- We maintain timestamped records of all opt-in actions
- We comply with the Telephone Consumer Protection Act (TCPA) and applicable messaging regulations
Opt-Out Instructions:
- You may cancel SMS messages at any time by replying STOP
- You will receive a confirmation message of your opt-out
- No further messages will be sent unless you re-opt in
Message Frequency & Content:
- Message frequency varies based on your interactions
- Messages are directly related to your request or ongoing relationship with our practice
- Promotional or service-related messages are sent only when consent is provided
Help & Support:
- Reply HELP for assistance
- Or contact us at mark@flaredigital.io or (646) 760-3128
Carrier Information:
- Message and data rates may apply
- Wireless carriers are not liable for delayed or undelivered messages
- Supported carriers include major U.S. wireless providers
SMS Data Protection Statement:
No mobile information will be shared for marketing or promotional purposes.
Information sharing with subcontractors that support essential services (such as customer communication
or technical infrastructure) is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information
will not be shared with any third parties, excluding aggregators and providers of the text message services.
4. Information Use & Disclosure
We do not sell, rent, or trade personal information.
Service Providers:
- Providers that assist with appointment scheduling, communications, or technical services
- SMS aggregators and delivery platforms solely to transmit messages you have consented to receive
- All providers are contractually required to protect confidentiality and security
Legal Requirements:
- When required by law, legal process, or regulatory obligation
- To protect our legal rights or respond to lawful requests
All the above categories exclude text messaging originator opt-in data and consent; this information
will not be shared with any third parties, excluding aggregators and providers of the text message services.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information,
including:
- Encryption of sensitive data
- Access controls and authentication
- Regular security reviews and updates
- Employee training on data protection
- Secure backups and incident response procedures
While we take strong precautions, no method of transmission or storage is completely secure.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to analyze website traffic, remember preferences, improve
functionality, and measure service effectiveness.
You may manage cookie settings through your browser. Disabling cookies may affect site functionality.
7. Your Rights & Choices
You have the right to:
- Access, update, or request deletion of your personal information
- Withdraw consent for future communications
- Opt out of SMS by replying STOP
- Opt out of email communications via unsubscribe links
- Request information on how your data is processed
8. External Websites
Our website may contain links to external websites. We are not responsible for their privacy practices.
This Privacy Policy applies only to information collected by Sunshine Smiles.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The most current version will be available on our website
with the effective date listed above.
10. Contact Us
If you have questions about this Privacy Policy, please contact:
Sunshine Smiles
Phone: (646) 760-3128
Email: mark@flaredigital.io
By using our website and services, you consent to this Privacy Policy.